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FAQ

What size apartment can I rent? Colony’s policies allow for one person in a studio unit, one or two people in a one bedroom apartment and a minimum of two and maximum of four people in a two bedroom apartment.

What is the meals program? At Colony III, residents come to the dining room for lunch and dinner every day. Visit the Colony III Meals page for more information. Residents pay monthly for their meals. Colony accepts SNAP benefits (food stamps) to reduce the cost of meals.

What if I don’t want to be on the meals program? The meals program at Colony III is mandatory. If you are not interested in the meals program, you should apply to a different Colony.

What will my rent be? Per HUD regulations, most people will pay 30% of their adjusted income for rent. At Colony II, there is a minimum rent and a maximum rent. Depending on your circumstances, you may pay one of these amounts instead. All rent amounts are still considered affordable. Rent includes heat and all utilities except phone, cable and air conditioning.

What services are available at Colony? Colony offers activities including parties, games, trips, and computer and crafts classes at all sites. All Colony sites have parking, attractive grounds, laundry, a common area and pull cords in units. At Colony III, we also offer service coordination and meals plus 24 hour front desk coverage. Many residents receive homemaking and personal care services from Worcester Elder Services or other agencies in the area. Colony does not provide medical care. Our 24 hour staff is available to call for assistance if needed and to provide maintenance support.

What is available in the neighborhood? All of our Worcester sites are on a bus line. Colony II has a beauty shop on site. There is a podiatrist that visits our buildings. A hairdresser visits our buildings. There are grocery stores, pharmacies, restaurants and other amenities near all of our sites.

Can I see a unit? We generally don’t show units until applicant’s names come closer to the top of the list. Please view any of our slideshows to see what a typical unit looks like: Colony I & II, Colony III, Colony IV, Colony Holden.

How long are the waiting lists? At Colonies I and III we tend to have shorter waiting lists. At the other Colonies, the wait can be much longer. However, HUD requires us to rent 40% of our units to people who are considered “extremely low income.” This means that households with income below this limit may move to the top of the list faster than other households. See income limits here.

How big are the units? Generally, the studios are about 350 square feet. The one bedroom units are about 550 square feet and the two bedroom apartments are about 900 square feet.

Can I have a pet? We welcome tenants to have one cat or dog per apartment. Dogs must be 30 pounds or less and 18 inches tall or less when fully grown.